In addition to the regular cleaning, Enagic recommends doing a deep cleaning once a year, whether you have hard or soft water. We can conveniently do it in your home. We have a special device built for your water ionizer that circulates the special cleaning solution (food-grade citric acid) through the machine, passing through the electrolysis plates, effectively cleaning off the mineral deposits. This ensures peak performance and great-tasting water from your ionizer.
Alternatively, we provide a full in-home service to change your filters for you. Our filters are compatible with many filter housing brands. Whether you purchased the system from us or another vendor, we can change your filters for you. You can schedule service by calling us at 718-534-6985.
WHY DEEP CLEANING?
With use, your machine accumulates calcium deposits on its plates. This is caused by the electrons in the plates being excited by the electricity running through them, reacting with the calcium found in the water, and attracting it to the plates like a magnet. This causes a crust on the plates, making the machine work less efficiently. Over time, the calcium buildup will completely block the plates, greatly hindering the performance of your machine.
HOW OFTEN SHOULD I DEEP CLEAN?
It is recommended to perform an E-Clean on your machine on your own once every one to two weeks as per Enagic’s recommendation.
For most households, deep cleaning should be performed 1–2 times every 6–12 months.
In some cases, if you see the glass in your water bottles, tea pots, or shower doors lose its clarity and transparency, meaning you have high amounts of minerals in your water, a whole house water filter with water softener is highly recommended to be installed. Additionally, deep cleaning will need to be performed more often than specified above.
HOW CAN I GET MY MACHINE DEEP CLEANED?
We provide full in-home service and can come to your home or office to clean your machine. Alternatively, you can bring your machine to our office and we can clean it, or we can disconnect and reconnect your machine and bring it to Enagic.